Early Access

EscalateKit

Escalations take forever to write and often miss context.

AI-powered: turn messy customer reports into engineering-ready escalations. Paste email threads, logs, cURL, HAR, screenshots, or error codes; get structured problem statements, repro steps, and tickets ready for Slack, Jira, or Linear. Web app and Slack app for support teams.

Built for technical support teams. Founded by a support engineer with 10 years of experience, including at Apple, Gong, and Glean. LinkedIn ↗

Inputs: customer email threads, logs, cURL output, HAR files, screenshots, error codes, or anything you'd normally hand to engineering.
Outputs: AI-generated problem statement, minimal repro steps, expected vs actual, and environment summary.
Next steps: AI-suggested debug checks and copy-paste test commands.
Exports: Slack escalation format and Jira- or Linear-ready ticket text.

Get Early Access

Join the Waitlist →

Questions? Email us at hello@escalatekit.com